Gopals of Soho

It was launched in 1998 as a family business, born from the memory of the bad experiences they had while eating with their family in various restaurants, including over-colouring and the use of artificial sweeteners or flavours that made food taste better but caused health issues among their family members.

Privacy Policy

Last Updated: June 2026

Introduction

This Privacy Policy explains how Gopals of Soho collects, uses, discloses, and protects your personal information when you visit our website https://gopalsofsoho.uk/ or use our services (collectively referred to as the “Service”).

We respect your privacy and are committed to protecting your personal information in accordance with applicable privacy laws, including applicable U.S. state privacy laws such as the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), where applicable.

By accessing or using our Service, you acknowledge that you have read and understood this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with capitalized initials have specific meanings defined below. These definitions apply whether used in the singular or the plural.

Definitions

Company refers to Gopals of Soho.

Website refers to https://gopalsofsoho.uk/.

Service refers to our website and related services.

Personal Information / Personal Data means any information that identifies or can reasonably be linked to an individual.

Device means any device used to access the Service, including computers, mobile phones, tablets, or similar devices.

Usage Data refers to information collected automatically through your use of the Service.

Service Providers means third-party companies or individuals who process information on our behalf to support our operations.

Information We Collect

We may collect different types of information depending on how you interact with our Service.

Information You Provide Directly

You may provide us with personal information, including:

Name

Email address

Phone number

Contact details

Account information

Booking, order, or service-related information

Any information you voluntarily submit when contacting us

Automatically Collected Information

When you use our website, we may automatically collect:

Internet Protocol (IP) address

Browser type and version

Device information

Operating system details

Pages visited

Date and time of access

Website usage patterns

Diagnostic information

Cookies and Tracking Technologies

We use cookies, pixels, tags, and similar tracking technologies to:

Operate and maintain our website

Improve user experience

Analyze website performance

Understand visitor preferences

Support marketing activities

Cookies may be:

Session Cookies: Deleted when you close your browser.

Persistent Cookies: Remain on your device for a specified period.

You may control or disable cookies through your browser settings.

Where required by applicable law, non-essential cookies used for analytics, advertising, or marketing purposes will only be activated with your consent.

How We Use Your Personal Information

We may use your personal information to:

Provide and maintain our services

Process bookings, purchases, and requests

Manage customer accounts

Communicate with you

Respond to inquiries

Improve our website and services

Personalize your experience

Send promotional communications where permitted

Detect fraud or security concerns

Comply with legal obligations

Sharing and Disclosure of Personal Information

We may disclose personal information in the following situations:

Service Providers

We may share information with trusted third-party providers that assist us with:

Website hosting

Payment processing

Customer support

Analytics

Marketing services

These providers are authorized to process information only for business purposes on our behalf.

Business Transfers

If we are involved in a merger, acquisition, restructuring, financing, or sale of assets, your personal information may be transferred as part of that transaction.

Legal Requirements

We may disclose personal information when required by law, court order, government request, or when necessary to:

Protect our rights

Prevent fraud or misuse

Protect user safety

Defend against legal claims

Sale or Sharing of Personal Information

We do not sell personal information for monetary consideration.

However, certain online advertising or analytics activities may be considered “sharing” under applicable U.S. privacy laws.

You may request to opt out of the sale or sharing of your personal information where applicable.

Your Privacy Rights

Depending on applicable laws and your location, you may have the following rights:

Right to Access

You may request information about:

Personal information collected

Sources of collection

Purpose of collection

Categories of third parties with whom information is shared

Right to Delete

You may request deletion of your personal information, subject to legal exceptions.

Right to Correct

You may request correction of inaccurate personal information.

Right to Opt-Out

You may request that we stop selling or sharing your personal information where applicable.

Right to Non-Discrimination

We will not discriminate against you for exercising your privacy rights.

To exercise your rights, contact us using the details provided below.

Data Retention

We retain personal information only for as long as reasonably necessary for:

Providing services

Maintaining business records

Resolving disputes

Enforcing agreements

Meeting legal obligations

When information is no longer required, we securely delete, anonymize, or de-identify it.

Transfer of Personal Information

Your information may be processed and stored in locations where our Company, service providers, or partners operate.

Where required, we take reasonable measures to ensure that personal information is appropriately protected during transfers.

Security of Personal Information

We implement reasonable administrative, technical, and organizational safeguards designed to protect your personal information.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure.

Children’s Privacy

Our Service is not intended for children under the age of 16.

We do not knowingly collect personal information from children under 16.

If you believe a child has provided personal information, please contact us, and we will take appropriate steps to remove such information.

Third-Party Links

Our website may contain links to third-party websites.

We are not responsible for the privacy practices, security, or content of external websites.

We encourage you to review the privacy policies of third-party websites before providing personal information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated “Last Updated” date.

We encourage you to review this Privacy Policy periodically.

Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, you can contact us:

Email: info@gopalsofsoho.uk

Phone: 02074341621 / 02074340840

Address:

12 Bateman Street London W1D 4AH United Kingdom

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